Duration of measure: 11 weeks
Class times: Full time from Monday to Friday
Training content:
- Preparation for the proficiency test according to §34a GewO
- self defense
- First aid
- fire protection assistant
- Preparation for the exam: specialist for reception, service and communication services
Preparation for the proficiency test according to § 34a GewO
- law of public safety and order
- commercial law
- Aspects of data protection relevant to surveillance
- Civil Code
- criminal and procedural law
- accident prevention regulations
- Dealing with people,
- Fundamentals of security technology
- handling weapons
first responder
- behavior at the scene of the accident
- self-assurance
- The 5 W questions
- first aid
- wound care
fire protection assistant
- Procedure when detecting a fire
- Fire Prevention
- extinguishing agent
- Structure of the fire extinguisher
- extinguishing systems
- escape routes
- escape doors
- Defensive fire protection
- fire classes
- firefighting
Preparation for the degree: Specialist for reception, service and communication services
- Service and customer-oriented communication
- Basics of communication and rhetoric
- Positive and negative communication
- The levels of communication
- The four sides of a message
- types of communication
- communication techniques